Why leaving your cable TV subscription active while you're away? Don't you know that it is possible to suspend your subscription before traveling?
Anyway, it seems you're unaware or didn't think about it, the good news is you can now suspend your DStv subscription before traveling to avoid wasting your active days without viewing.
In this post, I will explain the 3 Ways to Suspend your DSTV Subscription, but before telling you the ways to suspend your DSTv subscription read the below important notice about DStv suspension.
What you should know before Suspending DSTv subscription
The below terms explain all you need to know before suspending your DSTv subscription to avoid regrets after suspension.
- You can only suspend your DStv subscription twice a year, that is 2 times in 365 Days
- You must have a subscription validity of 7 days still running on your account before requesting suspension
- The suspension takes almost 48hrs so the request must be made 2 days before the start of the suspension
- You can only suspend your account for a minimum of 7 days and a maximum of 14 days, in summary, you can only suspend your account for a maximum of 28days per year.
3 Ways to Suspend your DSTV Subscription
To suspend your DSTv subscription a valid Identity Card (ID card) is required e.g. National ID card, Voter Card, International Passport, or Driver's License, scan any of the listed IDs cards then follow the below guidelines.
- Email a suspension request to suspension@ng.multichoice.com with Subject Temporary service suspension of DStv active account” stating your account details (your name and UIC No) and the scanned copy of your valid id card bearing your name attached.
- Or Call the Dstv Call centers through these lines 09090630333. 9Mobile - 07080630333, Airtel - 08113630333, Glo - 08149860333, and MTN between the working hours of 8 am to 9 pm.
- Alternatively, visit the nearest DStv service channel around for temporary account suspension.
So that's all you need to suspend DStv subscription, if you have any problems don't hesitate to post a comment down below or use the contact form to contact us.
